Terms & Conditions

Last updated: 17/03/2026

Auction Vault Limited, referred to in this policy as “we”, “us”, or “our”, is committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

Who We Are

Auction Vault Limited, Howley Park Road East, Howley Park Industrial Estate, Leeds, LS27 0SW

Email: info@auction-vault.com
Telephone: 0800 994 9938

What Information We Collect

We may collect and process the following information:

Personal details such as your name, email address, phone number, and postal address when you submit a form or contact us.

Information about your items where relevant to an enquiry.

Technical data such as IP address, browser type, device information, and pages visited.

Marketing preferences where you choose to receive communications.

How We Use Your Information

We use your data to:

• Respond to enquiries and requests.
• Provide quotations or arrange services.
• Improve our website and user experience.
• Comply with legal or regulatory obligations.
• Send marketing communications where consent has been given.

Lawful Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

• Your consent.
• Performance of a contract or to take steps at your request.
• Legal obligations.
• Our legitimate interests in operating and improving our business.

How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

We only keep your data for as long as necessary for the purposes outlined in this policy, unless a longer period is required by law.

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted service providers who help operate our website or manage communications, subject to confidentiality obligations.

We may disclose information where required by law or regulatory authorities.

Your Rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data in certain circumstances.
• Object to processing.
• Request restriction of processing.
• Withdraw consent at any time.
• Request data portability where applicable.

To exercise any of these rights, contact us using the details above.

Cookies

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site function properly and improve your experience.

Types of Cookies We Use

Essential cookies
These are required for the website to function correctly.

Analytics cookies
These help us understand how visitors use the site so we can improve performance.

Functional cookies
These remember preferences and settings.

Marketing cookies
These may be used to deliver relevant advertising where enabled.

Managing Cookies

You can control or delete cookies through your browser settings at any time.

You may also see a cookie banner on our website which allows you to manage your preferences.

Disabling some cookies may affect website functionality.

Third Party Services

We may use third party tools such as analytics or advertising platforms which place cookies on your device.

These providers have their own privacy policies governing their use of data.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.